Office Team

Jacqui Miranda

Office Manager / Compliance Officer

Jacqui manages daily office operations, secure record-keeping, accurate billing practices, provider credentialing, periodic audits, and annual MIPS reporting for Physical Therapy First.

Jacqui is a graduate of Fordham University and earned a Bachelor of Science degree in Psychology and Biology.

Beth Glessner

Business Manager

Beth handles the accounting, payroll, human resources, accounts payable, and therapist credentialing for PTF, to name just a few of her many responsibilities. She joined the company as a seasoned financial professional with over 8 years of experience managing the accounting and budgeting departments of both local and international companies.

Beth is a graduate of the University of Maryland, College Park and the University of Maryland, Baltimore. She and her husband have two children and she enjoys spending her free time with them.

Susan Hill

Account Manager

Susan has 20 years of experience in the medical field and specializes in medical insurance and accounts receivable. Her professionalism, leadership, and charm are a great asset to our office. Susan is a certified medical billing specialist, Certified Nursing Assistant and is fully trained with HIPAA privacy policies. Susan knows the importance of patient confidentiality and she is always ready to perform other duties when called upon. Susan enjoys interacting with patients, answering insurance questions and she is always seen with a smile on her face.

Away from the office, Susan is a proud mother of three and she enjoys spending time with her family.