Jacqui Miranda

Office Manager – Rosedale / Compliance Officer

Jacqui manages the daily office activities and personnel at our Rosedale office. Her responsibilities also include ensuring companywide secure record-keeping, accurate billing practices, provider credentialing, supervising periodic audits, and annual MIPS reporting to Medicare/Medicaid. These tasks include overseeing electronic records, electronic devices, and transferring records.

Jacqui is a graduate of Fordham University and earned a Bachelor of Science degree in Psychology and Biology.

Lauren Hoskins

Director of Clinical Services

Lauren is responsible for maintaining relations with our referring physicians and other healthcare providers at local hospitals. These ongoing communications between healthcare providers are critical to ensuring quality care and optimal outcomes. Lauren’s duties also include recruiting experienced and skilled physical therapists, general staffing, and managing promotional efforts.

Lauren received her Bachelor of Science degree in Mass Communication from Towson University where she played Varsity Lacrosse and Field Hockey. She has a diverse work experience which includes employment as an Account Executive, Athletic Director, and Real Estate Sales Associate.

Beth Glessner

Business Manager

Beth handles the accounting, payroll, human resources, accounts payable, and therapist credentialing for PTF, to name just a few of her many responsibilities. She joined the company as a seasoned financial professional with over 8 years of experience managing the accounting and budgeting departments of both local and international companies.

Beth is a graduate of the University of Maryland, College Park and the University of Maryland, Baltimore. She and her husband have two children and she enjoys spending her free time with them.

Susan Hill

Account Manager

Susan has 20 years of experience in the medical field and specializes in medical insurance and accounts receivable. Her professionalism, leadership, and charm are a great asset to our office. Susan is a certified medical billing specialist, Certified Nursing Assistant and is fully trained with HIPPA privacy policies. Susan knows the importance of patient confidentiality and she is always ready to perform other duties when called upon. Susan enjoys interacting with patients, answering insurance questions and she is always seen with a smile on her face.

Away from the office, Susan is a proud mother of three and she enjoys spending time with her family.

Shawnnaja Devonish

Patient Care Coordinator

Shawnnaja has been a member of PTF’s office team for over 3 years. She is responsible for gathering and processing the information needed to complete medical insurance claims. Shawnnaja is often working on the telephone, taking inbound customer-service calls and making outbound calls to patients and health care providers.